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Click the button on the right-hand side to access Pontarddulais’ school cloud website.

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How to book an appointment

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Step 1: Login

Fill out the details on the page then click the Log In button.

A confirmation of your appointments will be sent to the email address you provide.

If you have difficulty logging in please contact the school office on 01792 884 556[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_single_image image=”12320″ img_size=”large” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Step 2: Select Parents’ Evening

Click on the date you wish to book.

Unable to make all of the dates listed? Click I’m unable to attend.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_single_image image=”12321″ img_size=”large” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Step 3: Select Booking Mode

Choose Automatic if you’d like the system to suggest the shortest possible appointment schedule based on the times you’re available to attend. To pick the times to book with each teacher, choose Manual. Then press Next.

 

We recommend choosing the automatic booking mode when browsing on a mobile device.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_single_image image=”12323″ img_size=”large” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Step 4: Select Availability

Drag the sliders at the top of the screen to indicate the earliest and latest you can attend.

*This will only appear if you select automatic mode*[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_single_image image=”12324″ img_size=”large” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Step 5: Choose Teachers

Select the teachers you’d like to book appointments with. A green tick indicates they’re selected. To de-select, click on their name.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_single_image image=”12325″ img_size=”large” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Step 6: Book Appointments (Automatic)

If you chose the automatic booking mode, you’ll see provisional appointments which are held for 2 minutes. To keep them, choose Accept at the bottom left.

If it wasn’t possible to book every selected teacher during the times you are able to attend, you can either adjust the teachers you wish to meet with and try again, or switch to manual booking mode.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_single_image image=”12326″ img_size=”large” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Step 7: Book Appointments (manual)

Click any of the green cells to make an appointment. Blue cells signify where you already have an appointment. Grey cells are unavailable.

To change an appointment, delete the original by hovering over the blue box and clicking Delete. Then choose an alternate time.

You can optionally leave a message for the teacher to say what you’d like to discuss, or raise anything beforehand.

Once you’re finished booking all appointments, at the top of the page in the alert box, press click here to finish the booking process.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_single_image image=”12331″ img_size=”large” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Step 8: Finished

All your bookings now appear on the My Bookings page. An email confirmation has been sent and you can also print appointments by pressing Print. Click Subscribe to Calendar to add these and any future bookings to your calendar.

To change your appointments, click on Amend Bookings.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_video link=”https://vimeo.com/473882995″ el_width=”70″ align=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

FAQ


[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”I can’t login” tab_id=”1635857358547-659d6520-a0e1″][vc_column_text]To access School Cloud you will need the following information:

  • Child’s Full Name
  • Child’s Date of Birth
  • Parent Title, First Name and Surname and Email Address (must match what we have on our system)

If you are still having difficulty, please contact the school’s office on 01792 884 556[/vc_column_text][/vc_tta_section][vc_tta_section title=”I can’t book an appointment with a teacher I wish to see – all free slots have been taken” tab_id=”1635857651398-99f4f53d-0cd5″][vc_column_text]Appointments are made on a first come, first served basis. The booking platform will be live for a certain period of time (outlined on the parents evening letter). To stay up to date with the latest school news please follow us on Twitter.[/vc_column_text][/vc_tta_section][vc_tta_section title=”My camera / microphone and sound are not working” tab_id=”1635857358530-75568925-82f7″][vc_column_text]Please visit this website for support and trouble shooting – Issue with camera / microphone access[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I use school cloud on my mobile phone / tablet” tab_id=”1635857750262-539fd865-215c”][vc_column_text]Yes, you can. However, we would advise that it would be better to use a desktop / laptop computer where possible, preferably with Google Chrome installed.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I wish to speak with my child’s progress manager about a sensitive issue” tab_id=”1635941017293-c6bbaeb2-0019″][vc_column_text]Please phone the school office on 01792 884 556 and arrange an appointment.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I have a black screen when I connect and I can’t hear anything” tab_id=”1637591344737-620da400-9251″][vc_column_text]Disconnect from the chat using the red button and join the call again.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]